Privacy

Privacy notice

How Infinity Cover Solutions collects, uses and protects your personal information under the Protection of Personal Information Act (POPIA).

In terms of the Protection of Personal Information Act, 4 of 2013 (POPIA).

1. Introduction

This Privacy Notice explains how Infinity Cover Solutions, FSP Number 55840, collects, uses, and protects personal information when you visit or interact with our website atinfinitycoversolutions.co.za.

We are committed to protecting your privacy in accordance with the Protection of Personal Information Act (POPIA).

2. What information we collect

We only collect the personal information that you voluntarily provide via:

  • Contact forms
  • Newsletter sign-up forms
  • Email enquiries

This information may include:

  • Your name
  • Email address
  • Contact number (if provided)

We do not collect any sensitive or financial information through the website.

We may also collect limited technical data (such as your IP address or browser type) through cookies for analytics purposes. See Section 6.

3. Purpose of collection

We collect this information to:

  • Respond to your queries or contact requests
  • Send relevant updates or communication, if you have opted in
  • Maintain a record of website enquiries
  • Comply with basic regulatory obligations as an authorised Financial Services Provider

We do not use your information for any purposes other than those stated above.

4. Disclosure of information

We will never sell your personal information.

We only share your details with trusted third parties where:

  • You have given us consent
  • It is required by law or regulatory authority
  • It is necessary to deliver a communication or service (e.g. via our email provider)

All service providers are subject to appropriate confidentiality and data protection agreements.

5. Data security

We take reasonable steps to protect your information, including:

  • Secure website hosting
  • Password protection for internal systems
  • Controlled access to information

However, no system is completely secure. You provide your information at your own risk.

6. Cookies and website tracking

Our website may use cookies or analytics tools to:

  • Measure website performance
  • Improve functionality
  • Understand how users interact with the site

You can disable cookies through your browser settings, though this may impact website performance.

7. Your rights

Under POPIA, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Withdraw consent (e.g. unsubscribe from communications)
  • Lodge a complaint with the Information Regulator if you believe your data has been mishandled

Information Regulator email:complaints.IR@justice.gov.za
Website:www.justice.gov.za/inforeg

8. Changes to this notice

We may update this notice occasionally. Any changes will be posted on this page with the date of the last revision.

9. Contact us

For any questions about this Privacy Notice or to exercise your data rights, please contact:

Last updated: 7 July 2026

WhatsApp us