Compliance
Legal & compliance
Our regulatory disclosures, policies and the documents you're entitled to as our client.
Regulatory disclosure
Infinity Cover Solutions is a registered and authorised Financial Services Provider (FSP No. 55840) and is licensed and regulated by the Financial Sector Conduct Authority (FSCA).
Our policies
Privacy notice How we collect, use and protect your personal information under POPIA.Terms & conditions The terms that govern your use of this website.Disclaimer Important information about the content and services on this site.
Documents & downloads
- Conflict of Interest PolicyHow we identify, avoid and manage any conflict of interest (FAIS).
- Section 51 PAIA ManualHow to request access to information we hold (Promotion of Access to Information Act).
- Complaints Lodgement FormUse this form to lodge a complaint with us.
- PAIA Guide (Afrikaans)Official Information Regulator guide — Afrikaans.
- PAIA Guide (isiZulu)Official Information Regulator guide — isiZulu.
Complaints
We aim to resolve any concern quickly and fairly. To lodge a complaint, download the Complaints Lodgement Form above and return it toInfo@infinitycoversolutions.co.za, or contact us on066 243 1982.